HEB is always a delightful place to go until certain people become in charge of the front end. Personal experience by a male front end supervisor was flat out rude. Poor customer service.
Always have fresh fruit and meat always clean and fully stocked!! Very easy to work with on special orders too!
I don't usually write reviews but today's experience was absolutely disappointing. I understand work gets hectic and maybe some customers are rude but if you're that upset about it, then leave. I was in customer service, person on counter was Sandra, first and foremost if you're unable to communicate with people because of their language then it would be best to get someone who can understand what it is that they are trying to do, than to stand there and be rude and roll your eyes and huff and puff. It took me to help the ladies finish their transaction. Then it was my turn this woman was so rude also huffing and puffing about the transaction I was trying to do. Not only was her attitude different with other customers but her way in handling everything that happened was beyond what I had to deal with anyone before. If she was so upset of being put there than maybe switching with someone else was best since she tends to be a slight more friendly elsewhere. From talking about my experience to other people it turns out I wasn't the only to have this outcome when dealing with her. (Sandra).
I love this HEB however I do think they should tear it down and make it bigger it would be awesome. There is there are already great staff and a convenient location all they need to be as bigger and they would be perfect.
Fresh meat, fairy large grocery store with wide selection of food along with personal care, household, gift items and much more. Fast friendly service. Good prices, accepts coupons, bags your groceries and will also load in your vehicle if you like.
H E B Grocery is a US Grocery Or Supermarket based in Marlin, Texas. H E B Grocery is located at 435 Live Oak St, Marlin, TX 76661, USA.
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